Customer Service Skills

Customer Service Skills

This course is specifically designed to develop your skills and behaviors to offer exceptional customer service by providing you with a comprehensive understanding of customer service best practices and empowering you to provide effective solutions to customer-facing problems when they arise.

Responsible Noura Diab
Last Update 18 Jul, 2024
Completion Time 3 hours 40 minutes
Members 629
Basic Customer Service
  • Introduction
    • Introduction To The Program
    • Unit 1
    • Customer Service - Unit 1 Quiz
    • unit 2
    • Customer Service - Unit 2 Quiz
  • Information
    • Unit 3
    • Customer Service - Unit 3 Quiz
    • Unit 4
    • Customer Service - Unit 4 Quiz
    • Unit 5
    • Customer Service - Unit 5 Quiz
    • Unit 6
    • Customer Service - Unit 6 Quiz
    • Unit 7
    • Customer Service - Unit 7 Quiz
    • Unit 8
    • Customer Service - Unit 8 Quiz
    • Unit 9
    • Customer Service - Unit 9 Quiz
    • Unit 10
    • Customer Service - Unit 10 Quiz
    • Unit 11
    • Customer Service - Unit 11 Quiz
    • Unit 12
    • Customer Service - Unit 12 Quiz
  • Summary And Final Quiz
    • Conclusion
    • Customer Service - Final Certification Quiz